Advanced Digital phone system
- Own number for each employee
Auto attendant
Phone conferencing
Billing databases for easy reporting of toll call usage
Music on hold, music on transfer
Voicemail
Voicemail to email
Call transfer (attended and unattended)
Call waiting
Call forwarding
Call monitoring
Caller ID & caller ID blocking/forwarding
Call pickup (and ring groups)
Call parking/retrieval
Call queues
Detailed web-based reporting
Powerful easy-to-use receptionist operator panel
Additional Options
Digital Fax
Virtual numbers in other countries for global/local presence
VoIP gateway for toll calls
- Automatic 'least cost' call routing
Business collaboration system
Private and shared calendar, task lists, contacts
Searchable knowledge base
Project planner
Internal forums
Everything accessible via web browser
Synchronisation with Outlook and PDAs
Private/secure instant messaging
Reliability and Security
Integrated monitoring of server functions
Automatic/remote system updates
Firewall, spam and virus filtering
- Complete back up system with failsafe hardware
Browser Based Management
- Add or modify users
- Manage automated attendant
- Manage email addresses
